Shipping

Reassurance

Firstly, let us reassure you, our valued customers, that we are classed as an essential service.  This means that we are open during the lock-down.

New Processes

We would request that all of our customers purchase online and we will deliver to you.  We will NOT be accepting purchases at our premises.

We will deliver your purchase to your home via courier.  The courier will take the safety precautions put in place by their company.

Pickups

SORRY BUT WE WILL NOT ALLOW PICKUPS DURING THE COVID-19 LEVEL-4 LOCKDOWN PERIOD. 

WE ARE, HOWEVER, ALLOWING CONTACTLESS PRE-PURCHASED PICKUPS STARTING TUESDAY, 28 APRIL

Sphere of Delivery

Delivery is New Zealand wide.

Cost of Shipping

We are a small new business so at this point we have limited bargaining power with the courier companies to reduce delivery costs.

However, we are working with the transport companies to see how we can offer better shipping costs to you.

At this point, we have two shipping categories: Standard Shipping and Small Order Shipping.  Local shipping will be re-evaluated once the lock-down is over.

Small Order shipping is up to 12 packets of products.  Standard Shipping is greater than 12 packets.  Our shipping prices are:

Small Order Shipping:

 - Christchurch Urban (8xxx postcodes): $6.00.

 - Outer Christchurch & Canterbury: $12.50

 - The rest of the South Island: $17.50

 - North island: $28.00

Standard Shipping:

 - Christchurch Urban (8xxx postcodes): $8.00

 - Outer Christchurch & Canterbury: $20.00

 - The rest of the South Island: $25.00

 - North island: $40

Rural Delivery

If you are rural, please contact us so that we are able to work out how we are able to deliver to you.

We're sorry, but rural delivery attracts and additional $5 charge.

 

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